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  • Multi-Service Applications Integration

CRM Consulting Services: Multi-Service Applications Integration

The Multi-Service Applications group of Harmonix Consulting defines and implements computer telephony tactical and strategic system architectures. It provides practical and proven methodology to complete thorough technical and non-technical information and business assessments. Harmonix provides "collaborative" voice & data network systems architecture services that include:

Technical System Design - Defining and uniting current and future business information needs and objectives with multi-service networking requirements with an effort to migrate forward existing systems.

Interoperability and Infrastructure Design - Providing high-quality multi-service solutions by leveraging our IP applications, e mail, LAN/WAN, client/server, workflow, and other networking technology integration experience.

Multi-Service Networking - Harmonix Technologies can help you plan and implement such systems and functions as:

• Unified Messaging
• IVR- and Speech Recognition Solutions
• Information and Video Teleconferencing
• IP Video Distribution- IP-TV
• IP Based Work-at-Home Architecture
• Telephony-Based Client/Server Automated Information Retrieval
• IP Surveillance Systems