Harmonix Technologies Education Solutions Defined:
Interactive Voice Response Solutions
Absentee Tracker: IVR and speech recognition applications
that automatically notifies parents when their child is absent. Unanswered
calls are noted for follow-up.
Hotlines: IVR application that provides automatic call-in
announcements about immunizations, school events, lunch menus, and registration.
Benefit: Improves communication of important information to the
Education Router: Automated attendant IVR application
that gives callers access to staff members and delivers customized announcements
such as reports of weather-related closings and school events.
Benefit: Enables districts and schools to maximize resources
because fewer attendants are needed to handle incoming calls.
Quality Survey: IVR application that allows districts
to create automated dial-in surveys that prompt the callers to respond
to a series of pre-recorded questions using their touch-tone phone.
Benefit: Helps districts to easily monitor public opinion.
Substitute Teacher Tracker: IVR application that allows
teachers to call into the system and enter lesson plans for days they
will be absent. The system searches the database for substitutes, automatically
places calls, confirms acceptance, and notifies the principal by fax or
phone of the results.
Benefit: Helps administrators plan for and track teacher replacements.